RedT brings communications, customer service, voice and artificial intelligence together on one enterprise foundation.
RedT helps companies turn disconnected channels into a connected operation. RedT Cloud is the foundation of this ecosystem: a platform for telephony, customer service, collaboration and digital channels, built for scale, availability and manageability. On that foundation, RedT AI adds applied artificial intelligence, governed automation and support for decisions that require context. RedT Voice modernizes business voice by connecting telephony, Microsoft Teams, IP PBX, Contact Center, Chat Center and new channels such as WhatsApp Calling.
20 yearsof evolution
In 2006, RedT set out to solve an essential challenge: making business communications work reliably. Since then, we have evolved alongside the ways customers, teams and partners connect.
Our experience in telecommunications opened the way to cloud communications, digital customer service, collaboration, voice connected to new channels and applied artificial intelligence. The goal was never to expand a catalog for its own sake, but to respond to what customer operations came to need.
That history gives us a practical perspective: infrastructure, customer journeys, voice, collaboration and automation are parts of the same operating environment.
Microsoft expertise applied to real-world enterprise operations
RedT's history as a Microsoft partner, with Gold and Silver competencies across areas such as Communications, Cloud Productivity and Cloud Platform, strengthens our experience in enterprise environments that rely on collaboration, telephony, cloud and operational security.
We apply that expertise in projects involving Microsoft Teams, Direct Routing, meeting rooms, certified devices, RedT Cloud integration and customer journeys that connect people, channels and systems more predictably.
A culture built to support critical technology
Communications, voice and applied AI solutions work best when supported by skilled, accountable people who are committed to each customer's operation. That is why RedT's culture values collaboration, ethics, respect, diversity, inclusion and continuous development.
We invest in our teams through RedT University and practices that bring technical knowledge, consultative service and operational responsibility together.
We also encourage innovation, the exchange of ideas and active participation. RedT Cloud, RedT AI and RedT Voice need people who understand technology, business context and its impact on users' day-to-day work.
Our Great Place to Work recognition reflects this commitment to our workplace and to the quality of the work we deliver to customers.
Want to find the right path for your operation? Talk to RedT
Talk to our specialists about how RedT Cloud, RedT AI and RedT Voice can support your communications, customer service, voice and automation with greater integration and control.