Calling features
IVR and call queues Voicemail via web and email Hold music and messages Conference rooms and operator console
REDT CLOUD
RedT IP PBX
A cloud or on-premises business telephony platform that combines reliability, flexibility, security and cost efficiency.
RedT IP PBX is a complete telephony solution with native support for conventional and SIP trunks, on-premises or in the cloud. Modernize your business communications with a platform designed for organizations of every size.
Business telephony
More than a PBX: a communications platform
RedT IP PBX brings the telephony capabilities of large-scale systems into a package that adapts to organizations of every size. Its modular solutions provide advanced governance, security and privacy, alongside productivity and compliance features.
Explore RedT IP PBX features
Management
Rely on our experienced operations team for platform support, or manage the RedT IP PBX yourself through intuitive web interfaces.
Security
Security is a firm RedT commitment. Our IP PBX includes strict access policies and encrypted signaling and media traffic as standard capabilities.
Versatility
RedT IP PBX is designed to fit each customer's needs—not only through its features, but also through supported deployment topologies and interoperability, in the cloud or on-premises.
Flexibility, security and availability
RedT IP PBX is a complete telephony solution that makes the most of its software platform. It natively integrates conventional and SIP trunks, on-premises or in the cloud. Modernize business communications with efficient enterprise telephony deployed in the cloud or on-premises and sized to your needs.
Everything gets easier with RedT Voice
A complete cloud telephony experience also needs a telephony termination service operating in the cloud.
RedT Voice is RedT's telephone carrier platform, operating under Anatel STFC and SCM authorizations and designed as a cloud convergence point for customers across Brazil.
Numbers from across the country can be ported to its carrier-grade cloud infrastructure for use with SIP platforms and Microsoft Teams.
Advanced modules for RedT IP PBX
Call recording
Record internal and external calls with full privacy controls.
RedT call recording can support productivity management, dispute resolution and service improvement.
Your organization can record and manage external, internal and remote-extension calls in an organized way, with operational control and without storage limits to manage.
Call accounting
Manage telephony costs, validate charges and track usage more accurately.
Call accounting consolidates usage information and makes voice-operation expenses easier to monitor.
A centralized view of the data improves management predictability and supports better-informed financial decisions.
RedT inCall softphone
Extend the operation to desktop and mobile with a consistent user experience.
inCall adds contacts, call history and mobility to the RedT IP PBX ecosystem.
This creates a smoother user experience for today's hybrid work and distributed communications.
Microsoft Teams integration
Connect RedT IP PBX to Teams in scenarios that require interoperability.
Microsoft Teams integration expands collaboration and voice options without requiring a disruptive change to the existing architecture.
This module supports projects that bring business telephony, productivity and hybrid work together under one strategy.
Contact Center
Manage campaigns, queues, agents and service channels with greater operational control.
The Contact Center module extends RedT IP PBX for more structured customer-service operations.
Metrics, history and real-time management tools help improve productivity and service quality.
Extension mobility
Sign in to your extension from any company phone and use your own caller ID and permissions.
This feature adds flexibility for distributed operations or teams that frequently change workstations.
Extension sign-in keeps the experience consistent and reduces day-to-day friction when using the platform.
Outbound survey
Collect automated feedback and confirmations after service interactions, products or services.
Outbound surveys help you hear from customers more often and turn interactions into useful indicators for continuous improvement.
This optional module helps measure satisfaction, validate processes and monitor customer-service experiences.
Want to learn more? Get in touch
Discover how RedT IP PBX can combine telephony, governance and flexibility in an architecture tailored to your business.